Pivotal takes your privacy very seriously.
In general, you can visit Pivotal's websites without telling us who you are and without revealing any information about yourself. There are times, however, when we may need information from you.
Pivotal does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:
- We provide the information to trusted partners who work on behalf of or with Pivotal under extremely strict confidentiality agreements. These companies may use your personal information to help Pivotal communicate with you about offers from Pivotal and our marketing partners. However, these companies do not have any independent right to share this information.
- We have a parent's permission to share the information if the user is a child under age 13.
- We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
- We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
- We transfer information about you if Pivotal is acquired by or merged with another company.
You may choose to give us personal information, such as your name and address or e-mail id that may be needed, for example, to correspond with you, to download our white papers or to provide you with a subscription. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes. We intend to protect the quality and integrity of your personally identifiable information.
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested.
Cookies and other technologies
We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on Pivotal web sites, but we do so in ways that keep the information anonymous. Pivotal or its affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information, our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page.
Information Users Post On Common Community Areas
Users should bear in mind that whenever you make your personal or other private information voluntarily available for viewing by third parties, including, but not limited to, your profile page, live classes section, or community posting areas of the Pivotal Web Sites such as the Q&A section, or any such other user forum, that information can be seen, collected and used by others besides you. We cannot be and are not responsible for any unauthorized and improper use of such information by third-parties.
Pivotal may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and in the event that you choose to not receive such mailers, we will take all steps to remove you from the list.
In order to bring you offers that are of interest to you, we have relationships with other companies that we allow to place advertisements on the Pivotal Web Sites. As a result of your visit to the Pivotal Web Sites, ad server companies may collect information such as your domain type, your IP address and clickstream information. The use and collection of information by these third-party advertising service providers is governed by the individual privacy policies of those providers.
The Pivotal Web Sites may contain links from other websites. Pivotal has no control over and is not responsible for the privacy practices of these websites. We encourage you to review third-parties privacy policies.
Credit Card And Billing Information
When you conduct a transaction through the Pivotal Web Sites, we will ask you to submit, name on the account of a credit card, billing address, credit card number and expiration date, email address and telephone number. However, we do not collect any information users submit relating to credit card billing. Transactions through Paypal.com are subject to Paypal's terms and conditions and their privacy policies.
Future Corporate Events
In the event Pivotal undergoes a sale, merger, liquidation, dissolution, bankruptcy, reorganization or acquisition, or any such future event, the information you provided to Pivotal may be sold or transferred.
We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site. The information that you provide us is kept on a secured server behind a firewall. Despite our reasonable efforts to protect your personal information, however, we cannot guarantee absolute security as electronic transmissions over the Internet are not fully secure.
Pivotal recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment. All emails received by Pivotal, are subject to spam check. Any email identified as spam will be rejected with sufficient information to the Sender for taking necessary action. With this measure, along with other technical spam reduction measures, Pivotal hopes to minimize the effect of spam emails. Pivotal reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.
By mail: Attn. Privacy Administrator, Pivotal Consultancy Services Pvt Ltd, C-1/14, Lower Ground Floor, Safdarjung Development Area, New Delhi - 110016.